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Customer support downloads

FAQ and isssue tracking software; Free video chat support software for your site. New ActiveX Version 2.0!; Affordable, web enabled service management and help desk solution




Type: Shareware Cost: 599.00$ Released: 2008-04-21
123 Live Help offers stronger features to you. With the V?_3.1, staff can invite website visitors on their own initiative and begin one-to-one chat with visitors, to promote sales with online customer support. Also client can choose sales. The advantage of 123 Live Help is that its chat clients are created by flash and the communication can be completely web-based! It's Java chat server&. Optional video chat for staff is available.
Type: Commercial Cost: 49.95$ Released: 2008-01-05
Skymol Communicator is a web-based customer service and live chat software with Voice, Video, Text Chat. On-demand live help software, help desk software with proactive chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
Paltforms: Windows
Keywords: games, help desk, chat, pcanywhere alternative
Download (1K)
Type: Commercial Cost: 49.95$ Released: 2008-01-05
Skymol Communicator is a web-based customer service and live help software with Voice, Video, Text Chat. On-demand live chat software, help desk software with proactive voice,video chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
Paltforms: Windows
Keywords: server, customer support, CRM, solutions
Download (1K)
Type: Shareware Cost: 19.00$ Released: 2005-01-01
Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).
Paltforms: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC
Keywords: records, EFSoftware, VoIP, video camera
Download (607K)
Type: Commercial Cost: 349.99$ Released: 2005-07-11
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
Type: Shareware Cost: 45.00$ Released: 2002-11-01
MiniHelp! is a PHP script that allows you to interact with your visitors, offering support and/or sales in real time through chat. When the visitor requests help, the operator is informed through a visual and sonorous signal. MiniHelp! is completely Web-based, and does not require any additional software or plugin.
Paltforms: Not Applicable
Keywords: message, java, Trouble Tickets, customer support software
Download (55K)
Internet OtherLiveServiceDesk 2.0 by SwampFox Software Ltd
Type: Shareware Cost: 249.00$ Released: 2003-11-05
POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again.
Developer Tools OtherLBE Free Helpdesk 2.5 by Leigh Business Enterprises Ltd.
Type: Freeware Released: 1999-01-01
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
Type: Commercial Cost: 199.00$ Released: 2006-07-31
Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact your support team for live assistance through a web browser. It converts browsers into customers and delivers maximum ROI from every click-through to your eBusiness site.
Type: Shareware Released: 2004-05-05
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
Paltforms: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC
Keywords: Chat, webcam chat, live help software, Open Source CRM
Download (36000K)
Type: Commercial Cost: 199.00$ Released: 2007-03-16
SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software.
It offers very fast, easy to use and intuitive Web interface with a lot of unique features.
SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.
Paltforms: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source
Keywords: FAQ, Ireland, Gauranga, user
Download (4000K)
Type: Freeware Released: 2004-11-01
ScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales.
Type: Commercial Cost: 49.95$ Released: 2007-07-20
Skymol live customer support software is a new on-demand customer service and live help software with voice chat, video chat and text chat. This customer support software establishes a powerful communications interface, creating a real-time voice, video connection between an agent and a web site visitor on you web site. It is completely web-based and FREE to Try for 7 days with no obligation to purchase.
Paltforms: Windows
Keywords: MAPI, customer service, livechat, online support
Download (9K)
Type: Shareware Cost: 29.95$ Released: 2005-01-04
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
Type: Shareware Cost: 19.00$ Released: 2005-05-01
VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
Paltforms: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC
Keywords: helpdesk, video chat software, support, software
Download (3402K)
Type: Freeware Released: 2005-07-18
Open Source Customer Relationship Management for Small and Medium Businesses built over LAMP/WAMP technologies and open source projects.
Paltforms: Windows, Unix, Linux
Keywords: to do list, software, web enabled help desk, helpdesk
Download (42546K)
Type: Demo Cost: 99.00$ Released: 2005-09-30
The software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internet business - absence of direct contact with the customer. New ActiveX Version 2.0!
Type: Commercial Cost: 1.00$ Released: 2006-01-12
Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection.

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